Please note: All one of a kind pieces are non-returnable.
We inspect all of our furniture pieces very carefully prior to shipping. Our furniture is sold distressed and is not to be considered a defect. Therefore, all one- of- a -kind pieces are sold "as-is".
No returns will be accepted without prior authorization by phone or email.
If authorization is granted by us, all credits will be issued in the form of merchandise or store credit. If return of furniture is authorized by us, "Shoppes on Boutique Drive", then return shipping is the sole responsibility of said buyer.
"Shoppes on Boutique Drive" is not responsible for miscommunication between freight carrier and consignee (recipient). Our responsibility ends once carrier has accepted freight.
Delivery discrepancies, damages, and freight charges are the sole responsibility of the freight carrier once the merchandise has been accepted by said carrier.
Damages sustained in transit are the sole responsibility of the freight carrier. If said customer decides to use a carrier that does not offer insurance, or if said customer decides to decline insurance, "Shoppes on Boutique Drive" is in no way, shape or form responsible for damaged goods.
Should your delivery appear dented, opened, punctured, or looks as if damage may have occurred, we highly suggest you examine contents in the presence of the driver. All damages must be noted on freight bill at time of delivery and taken up with carrier immediately. Any damages during shipment are the responsibility of the Buyer and Shipper exclusively and as such, Buyer and Shipper are required to file and process your claim together.
